Hamilton Beazley, Jeremiah Boenisch, David Harden's Continuity Management: Preserving Corporate Knowledge And PDF

By Hamilton Beazley, Jeremiah Boenisch, David Harden

"How am i able to continue wisdom from jogging out the door while staff leave?"This urgent query is insightfully responded during this landmark booklet. Operational wisdom hasn't ever been extra serious to organizational good fortune. wisdom loss from downsizing, coming near near baby-boomer retirements, and excessive task turnover have created an information continuity main issue that poses an extraordinary danger to organizational productiveness and earnings. in line with large learn, Continuity administration solves this significant challenge of information loss for managers at any organizational point by way of describing an efficient approach for holding wisdom continuity among worker generations. progressive in its impact, yet evolutionary in its perform, continuity administration is fueling a brand new wisdom revolution. This e-book is set that revolution-and the right way to lead it.

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Extra resources for Continuity Management: Preserving Corporate Knowledge And Productivity When Employees Leave

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Because turbulent change characterizes the Information Age, knowledge must be continually challenged, constantly renewed, and regularly validated if it is to remain current and retain its value. When the context in which specific knowledge is to be applied changes, the value of that knowledge changes. The value of organizational knowledge grows when it is shared and shrinks when it is hoarded. In other words, unlike other capital assets, knowledge does not depreciate from use; it appreciates. Shared knowledge increases in value, because it is subject to challenge, correction, and augmentation in the sharing.

Loyalty in America at the beginning of the twenty-first century can’t be taken for granted in quite the same way as in the twentieth century. S. Senate to the Democrats). A parallel societal trend away from loyalty to companies or birth cities and toward greater mobility and transience is reflected in the job hopping and career switching that increasingly characterize the American workplace. The new generation of employees does not consider long-term employment an issue of loyalty, but an example of Knowledge Loss in the Information Age 13 naiveté.

Created, purchased, traded, and sold). Knowledge capital generates intellectual capital, a term that refers to intellectual property (patents, trademarks, and copyrights) owned by the company. The Canadian Imperial Bank of Commerce (with assets in excess of $100 billion) recognized the value of knowledge capital by creating a “knowledge-based lending group” for loans to knowledge-intensive companies. The 60-person group is tasked with examining the capacities and intangible assets of knowledge-intensive companies and determining new ways to define credit worthiness.

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